Starting With NDIS: A Step-by-Step Guide for Families

Navigating the NDIS (National Disability Insurance Scheme) for the first time can feel overwhelming—but it doesn’t have to be. Whether you're a parent, carer, or family member trying to support a loved one, understanding the process is the first step toward accessing the help they deserve.

At 5 Roses Health, we’re here to guide you through it. Below is a simple, step-by-step guide to help families get started with the NDIS.

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Step 1: Check Eligibility

To access the NDIS, the person you’re supporting must:

• Be under 65 years old

• Be an Australian citizen or permanent resident

• Have a permanent and significant disability

• Need support with everyday activities

If they meet this criteria, they’re on the right track.

Step 2: Make an Access Request

You can call the NDIS directly at 1800 800 110 or complete an Access Request Form online. This step is where you’ll provide basic details and consent to proceed.

Step 3: Provide Supporting Information

You’ll need to submit evidence of the disability. This includes medical reports, assessments, or letters from health professionals that outline the impact of the disability on daily life.

Tip: The more specific and recent the evidence, the better.

Step 4: Participate in a Planning Meeting

Once the NDIS accepts your application, you'll be invited to a planning meeting. This is where goals are discussed, and a plan is created. You can attend this with an NDIS planner or Local Area Coordinator (LAC).

Make sure you talk about the person's needs, support systems, goals, and anything that could improve their quality of life.

Step 5: Receive Your NDIS Plan

After the meeting, the NDIS will send an approved plan outlining the types of support and funding available. You’ll also find out how the plan is managed (self-managed, plan-managed, or NDIA-managed).

Step 6: Choose Your Providers

Once your plan is active, you can start using the funding by connecting with registered NDIS providers like 5 Roses Health. We help you get started, explain the services, and match you with the right support workers.

Step 7: Review and Adjust When Needed

NDIS plans aren’t set in stone. If your loved one’s needs change, you can request a plan review. It’s important that the support continues to match their goals and lifestyle.

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Starting with the NDIS might feel like a big task, but you’re not alone. With the right guidance and a caring team by your side, it becomes a smooth journey. At 5 Roses Health, we’re ready to support you at every stage—from understanding the system to delivering compassionate care.

📞 Need help getting started?

Reach out to us today and let’s walk this journey together.